Cancellation is not allowed once client have decided and confirmed the date with deposit paid. In the event a cancellation occurs, the client understand that the 30% initial deposit will be forfeited as a compensation for the artist time as well as the loss of opportunity to secure an alternate job by blocking the date for the specific client who booked. In rare cases, if cancellation is due to unforeseen circumstances such as death or accidents, CLAXY will provide the deposit of 30% as credit note which will valid for 12 months.